A woman with long dark brown hair sits against a black background, wearing a black long-sleeve top and black trousers, accessorized with a delicate gold necklace.

PATIENT CONCIERGE

Imogen Humphries

Imogen is a Patient Concierge at Aesthete, supporting the delivery of a seamless and highly personalised patient experience across the organisation’s derm-aesthetic, skin and wellness services. Working closely alongside the practice team, her role encompasses patient coordination, clinical imaging, treatment preparation and ongoing support throughout each stage of care.

Originally from the United Kingdom, Imogen holds a Bachelor of Science (Honours) in Creative Product Design from the University of the West of England. Her professional background spans healthcare administration, business operations, client services and creative design, contributing a unique combination of organisation, communication and attention to detail.

Known for her calm and thoughtful approach, Imogen supports patients before, during and following treatment, helping ensure every stage of care is delivered with professionalism, consideration and attention to detail. Passionate about enhancing the experience of care, she is dedicated to creating an environment where every individual feels welcomed, supported and genuinely cared for throughout their time with Aesthete.