A woman with long, wavy light brown hair with blonde highlights, wearing a black top and a delicate gold necklace, set against a solid black background.

Patient Concierge

Bethany Bourne

Bethany is a Patient Concierge at Aesthete, supporting the delivery of a seamless and highly personalised patient experience across the organisation’s derm-aesthetic, skin and wellness services. Working closely alongside the practice team, she assists with patient coordination, clinical imaging, treatment preparation and ongoing support throughout each stage of care.

With more than a decade of experience across healthcare, beauty and client service environments, Bethany brings a strong appreciation for the importance of exceptional care, thoughtful communication and attention to detail. Her professional background includes patient support, clinical photography, treatment preparation and aftercare, contributing to a well-rounded understanding of the patient experience.

Known for her warm and patient-centred approach, Bethany supports individuals before, during and following treatment, helping ensure every stage of care is delivered with professionalism, compassion and genuine consideration.